Our carers are vetted in line with regulations to deliver safe care and support and are reliable, punctual, and respectful to your needs and provide a positive service user experience that is person-centred to you.
Our specialised care team will be with you from the start and remains with you throughout your journey with us. You are fully involved in choosing/selecting your carers with a proper introduction before your package starts
We work with ACAS to ensure we support all employees with their rights and our legal obligations towards their welfare and wellbeing.
We provide all resources in a timely manner that enables our cares to carry on their duties and support you in a positive way and in a timely manner.
All carers are trained with the right skills and knowledge to deliver care and support that is safe, caring, effective, responsive and well-led.
We ensure all carers have an up to date training and experience that is centred to your needs.
Our management ensures all cares undergo adequate and sufficient training, induction including mandatory and specialist training to enable them to carry out their duties effectively